FAQs

FIRST TIME HIRE REQUIREMENTS - COMPANY

If you have not hired from us before you must read and sign our terms and conditions and fill in the new account application form, which can be completed and submitted online (no printing).

The following things must be sent to us 24 hrs before the hire period:

  • A purchase order emailed to us with your company address and registration number on.
  • Evidence of your current company address within the last 6 months. 2 utility bills.
  • Payment must be made in advance of the hire period. This is only necessary for first time hire.
  • A deposit will be required depending on the references you give in the rental agreement form and the value of the equipment you wish to hire. Again this is only for the first time hire.
  • Proof of insurance will always be needed unless equipment is wet hired.
  • A signed terms and conditions form.

FIRST TIME HIRE REQUIREMENTS - INDIVIDUAL

If you have not hired from us before you must read and sign our terms and conditions and fill in the new account application form, which can be completed and submitted online (no printing).

The following things must be sent to us 24 hrs before the hire period:

  • A photocopy of your ID (passport or driving license)
  • Evidence of your current residence within the last 12 months. 2 household bills.
  • Payment must be made in advance of the hire period. This is only necessary for first time hire.
  • A deposit will be required depending on the references you give in the rental agreement form and the value of the equipment you wish to hire. Again this is only for the first time hire.
  • Proof of insurance will always be needed unless equipment is wet hired.
  • A signed terms and conditions form.

INSURANCE

Insurance must be proven before any equipment can leave our premises. With wet-hire this is not necessary. If you do not already have insurance we recommend Performance Film & Media Insurance for any type of short length shoots.

PAYMENT

We can currently offer 3 forms of receiving your payment.

  • Bank transfer via your online personal or company account.
  • Cash on delivery or if you are picking up.
  • Card via our secure Paypal payment system. We cannot accept card transactions over the phone.

For information and to pay for an invoice click here.

FREE DROP-OFF AND PICK-UP DELIVERY

Map 25mile radius FREE DROP-OFF AND PICK-UP DELIVERY:

09 Rentals will deliver for free, on any rental orders within a 5 mile radius, based around Bagshot, Surrey.

This complimentary delivery service extends to a 25 mile radius on any rental order above £100. *Miles are calculated on a postcode to postcode basis.

Any further miles will be added to the final quote at £0.50 per mile.

We recommend to request delivery in our opening hours to avoid any additional delivery charges.

Delivery charges beyond our 25 mile radius:

  • 5 miles: £2.50
  • 10 miles: £5.00
  • 20 miles: £10.00

Saturday & out of hours delivery: £50.00

DISCOUNTS

There are no season discounts currently on offer.

  • You can obtain a 5% off discount code if you like and share our Facebook page and follow our Twitter feed.
  • Students can receive 10% off. To receive your discount code you must contact us directly via phone or email regarding your project. We will need a copy of your university or film school ID.
  • As standard we automatically have a 3-day hire discount of 15%.
  • As standard we automatically have a 7-day+ hire discount of 35%.
  • If hiring for the weekend we offer a 1.5x rate.
  • If you wet-hire our equipment you get an additional 15% discount. This is on top of the 3-day & 7-day discounts. To use this discount on our live quote system simply copy: wethire15

To use your discount codes please either use the online live quote system or remember to mention them when you email or call to obtain a quote. Only one discount code can be used at a time.


TERMS AND CONDITIONS

Please view our terms and conditions before any rental order from us. This will need to be signed and dated if you are a first time customer.